We remain open & continue to ship orders. There have been some changes to our Shipping & Delivery Policies to align with Government Guidelines and protect our staff and customers in light of Coronavirus.
(Last update - 15 April 2020)
We continue to operate and fulfil all online orders from our local warehouse. There are however increased lead times with our deliveries, and due to restrictions imposed by local & international governments, we are unable to fulfil orders to specific international locations. Please consult Royal Mail for updated guidance.
If we are unable to fulfil specific orders to due location, one of our team members will be in touch with you.
Our team are working to dispatch orders as quickly as possible, but when ordering, please be aware there might be a slight delay with your order.
We are running low on stock of some of our designs & while our factory partners in Italy remain closed, we will not be able to secure more stock for the foreseeable future. We hope that you find a pair in stock that you love.
Packaging & Handling –
Hygiene and safety are paramount to us all during this time. We are taking extra steps when picking, packing and shipping all orders to protect our staff and customers. We do ask that all customers take responsibilities to ensure they wash their hands when opening all packages.
Update – Returns Policy
In these challenging times, we urge customers not to return socks for hygiene reasons. If there is an issue with an order, please contact firstname.lastname@example.org, and we will deal with each case individually.
We will continue to keep you updated.
Thank you for your support,
Christy & Wes
Nüdo.cc | A Family Business