Returns & Exchanges
Nüdo cc will allow all customers who purchase products from www.nudo.cc a refund or an exchange if you are not completely happy with your Product.
To be liable for a return or refund, all product(s) returned must be:
- new, unworn, and in their original packaging with all original tags;
- returned within 18 calendar days of receipt.
All refunds will be issued via your original payment method within two (2) weeks of receipt of the item(s) at our office.
Exchanges will be subject to stock availability.
The return of a defective or damaged item, will only be accepted if the item was defective or damaged upon your receipt of the product. Customers must inform us via the online returns form of any defect or damage imminently on receipt of the product. Customers are urged to inspect all products prior to removing the item from the original packaging.
All items sold on discount (Sale / Discount items) are subject to the same terms, however, customers must notify us of their intention to return an item for refund or exchange within 5 calendar days of receipt.
Before returning any item, please contact us with the details of your return shipping.
If you fail to contact us prior to returning an item, you run the risk of not receiving your refund or exchange.
We will work with you on all returns, however we do not take responsibility for any items lost during the shipping process.
All return shipping is to be done through Royal Mail.
Once you have contacted a member of our team, we will provide all the relevant information on how to return the item to us.